Jatbas Privacy Policy — Your data is completely secure

1. Introduction

Protecting your privacy while you use the Jatbas platform is our top priority. This privacy policy explains what information we collect, why we collect it, and how we keep it secure.

By using the Jatbas website, mobile app, or any of our services, you are considered to have agreed to this policy. We recommend reading it regularly, as we may update it from time to time.

2. Information We Collect

Jatbas collects two types of information from you — what you provide directly, and what is collected automatically while you use the platform.

What You Provide Directly

• At registration: name, email address, date of birth, and phone number.
• For KYC verification: national ID card or passport, proof of address.
• At payment: mobile banking number or bank account details.
• When you contact support: your messages and related information.

Automatically Collected Information

• IP address, browser type, device information.
• Games played, session duration, and pages visited.
• Transaction history and amounts.
• Cookies and local storage data.

3. Purpose of Data Use

Jatbas uses your information for the following purposes. Each use has a legitimate basis.

• Account Management: To create, manage, and verify your account.
• Service Delivery: Processing gameplay, betting, deposits, and withdrawals.
• Security: Preventing fraud, multiple accounts, and unauthorized access.
• Customer Support: To resolve your questions and complaints.
• Personalization: To suggest bonuses and games based on your preferences.
• Legal Obligations: To meet regulatory requirements.
• Platform Development: To analyze user experience and improve our services.

4. Data Sharing Policy

Jatbas does not sell or rent your personal information to third parties. However, limited data sharing may be required in certain specific circumstances.

When Data Is Shared

• Payment Processor: Required information shared with payment partners to process deposits and withdrawals.
• Identity Verification Partner: Authorized third parties for KYC verification.
• Legal Obligations: Under a court order or a lawful request from a government authority.
• Change of Ownership: In the event of a business merger or acquisition.

5. Cookies Policy

The Jatbas website and app use cookies and similar technologies to help improve your experience.

Types of Cookies We Use

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences — language, theme, and more.
• Analytical Cookies: To understand which features are used most. These can be turned off.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause some features to stop working.

6. Data Security Measures

Jatbas follows the highest industry standards to protect your information — both technical and organizational measures are in place.

Technical Safeguards

• SSL/TLS 256-bit encryption for all data transmissions.
• AES-256 encryption for all stored data.
• Regular security penetration testing.
• Firewall and intrusion detection systems.
• Two-factor authentication (2FA) available.

Organizational Security

• Only authorized personnel can access your information.
• Staff receive regular training on privacy and data security.
• Users will be notified within 72 hours in the event of a data breach.

7. Data Retention & Deletion

Jatbas does not retain your information longer than necessary. Retention periods depend on the type of data.

• Account Information: For the full duration the account is active, and for a further 5 years after closure (as required by law).
• Transaction History: Up to 7 years, as required by regulatory authorities.
• KYC Documents: 5 years after account closure.
• Support Conversations: 2 years after last contact.
• Cookie Data: Up to 1 year after session ends.

If you request deletion of your information and there is no legal obligation to retain it, it will be deleted within 30 days.

8. Your Data Rights

Jatbas respects your data rights. Your rights are explained in detail below.

9. Protection of Minors

Jatbas is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

• Date of birth verification is mandatory at the time of registration.
• If an underage account is identified, it will be closed immediately.
• All collected data will be permanently deleted.

If parents suspect their child is using Jatbas, please contact us at [email protected].

10. Policy Changes

Jatbas may update this privacy policy when necessary. In the event of changes:

• The last updated date on this page will change when updates are made.
• You will be notified at your registered email address of any significant changes.
• A notification will be displayed on the platform.

Continued use of Jatbas after any changes have been made will be taken as your acceptance of the updated policy.

11. Contact

If you have any questions about this privacy policy, a request regarding your information, or any concerns, please get in touch with us:

• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available on the platform 24/7